E-commerce Flow

Product • Website • Flow testing

Boost conversion - and revenue, by leaving no stones unturned in your shopping experience.

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Test your ideas

  • Understand what your customers do as they navigate and shop on your website.

  • Set a baseline of how well your checkout flow is performing.

  • Identify moments of delight, drop off bottlenecks, and why these occur.

Validate your concepts

  • Examine your flow task by task through your customers' eyes to unearth any points of friction.

  • Learn how to tweak usability, design and wireframing issues before throwing your booking flow in the online jungle.

Optimise live solutions

  • Keep a close eye on your webshop and adapt new features and improvements to stay ahead of the curve.

  • Collect customer feedback on your solution and score it into intuitive usability scores.

Your Roadmap to Insights

Choose what to improve

Get started. Browse our marketplace and choose the marketing or product idea you want to test.

Upload material

Get started in a few of clicks: drop in your assets, launch the study, and you're all set!

Get results and improve

We reach the customers you want to talk to and analyse their feedback, to give you fast video customer insights you can immediately turn to action.

Let's go!


Take a sneak peek...

Still not convinced? Take a look at your insights dashboard with one of our real-life studies and see the Sonar platform deliver a unique customer perspective.

Unlocking human experiences for

Price and
study details

EUR 950

Get started
Number of study
15 participants
interview length:
20 minutes
Material recommended:
1 link to your e-store page
Available audience filters:
Age, Gender, Geography
Est. Time to insights:
up to 24 hours

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What is Sonar?

Sonar is the human insights platform that gives you the fast human feedback you need from the people you want. Whatever your project. Whatever your audience.

About us

your next idea awaits you

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