Customer stories

See how industry leaders are turning insights into better products, services, marketing campaigns and experiences for their customers.

Latest stories


Play to Win: How EPOS validated its brand strategy for global success

The Impact of Customer-Centricity at Danske Bank

Walk the Talk: How Ecco Crafted a Winning Marketing Strategy

How Maersk Used Insights to Create Compelling Marketing Campaigns

Making the Customer Shine: Maersk's Philosophy on Customer-Centricity

How Nets Implemented a Customer-Driven Sustainability Service

How Novozymes Leveraged Customer Insights to Create a Human-Centric Health Brand

A Window to Success: How VELUX's Customer-Optimised Webshops Increased Online Conversions

How Saxo Bank's Customer-Centricity Spearheaded Digital Innovation in Private Investing

Customer Empowered Marketing: The Strategy Behind Sydbank Favorit

Insights That Matter: Boosting Newsletter Signups by 20% for Alm. Brand

How LanguageWire Boosted Online Conversions by 20% with Customer Insights

ReSound: Empowering Tinnitus Sufferers with a User-Centered Design

Customer-Driven Innovation: Oticon's Research to Improve the Hearing Aid Purchase Experience